

Strategy & Management
Scent, texture, ritual. The brands that made it the whole point
In personal care, the sensory dimension — scent, texture, ritual, the pleasure of daily use — remains one of the most underexploited levers in brand strategy. A handful of brands have built their entire proposition around it. The market has been trying to copy them ever since.
The gel in the shower, the cream on the hands, the fragrance that stays on skin for hours: they are repeated sensory experiences that accumulate into something closer to a ritual. Most brands focus on the packaging: an elegant bottle and a pleasant texture as finishing touches for a functional product. A few brands understood earlier that the sensory experience — first encountered in the store, confirmed every morning in the bathroom — was not decoration, but the key to strengthen relationships.
Rituals built a €1.7 billion business from a single Amsterdam store in 2000 by making this argument at an accessible price point: everyday routines could be transformed into moments of genuine pleasure. The brand remains independent and founder-led.
Aesop operates on the same philosophical premise at a higher price point and with a more deliberately theatrical retail experience — each store designed by a local architect, each visit structured around a central sink where a member of staff will wash your hands with the product.
Le Labo takes the ritual further: every fragrance is hand-blended at the moment of purchase, the label carries your name and the date, and thirteen scents exist only in the cities that inspired them. The product is made for you, once, in front of you.
Both Aesop and Le Labo are now owned by conglomerates — L'Oréal acquired Aesop for $2.5 billion in 2023, Estée Lauder acquired Le Labo for approximately $60 million in 2014, a price that looks extraordinary in retrospect. In both cases the acquiring group made the same pledge: creative autonomy, no interference with the model.
The success of these brands did not go unnoticed. Typology, founded in Paris in 2019, absorbed the aesthetic language and philosophical positioning of Aesop — the apothecary style amber bottles, the ingredient transparency, the restrained typography, the less-is-more formulation logic — and built a brand at a more accessible price point. It is not exactly a copy, but a considered strategic interpretation of the same cultural idea: consumers want to know what is in their products, want fewer ingredients, want the object on their bathroom shelf to signal intelligence and care.
Below them, there are dupes. Lidl sells an amber-bottled hand wash at about €3 that is explicitly compared to Aesop's Resurrection formula in scent and packaging. The aesthetic and the bottle shape can be copied, even the scent profile can be approximated. What cannot be copied is the daily experience of using something that is genuinely exceptional. The formulation performs differently as the scent behaves on skin over hours in a way that a fraction of the cost cannot replicate. The transparency of the ingredient list treats the buyer as someone who understands what they are putting on their body. And beneath all of it, the story the buyer tells themselves — that they chose this, understood why, and will notice the difference every morning.






































